City of Vienna
Someone needs urgent help
Official emergency numbers for Vienna. Call the emergency service directly when someone is in immediate danger.
Source checked: 2026-09-24Vienna. Your next step.
Find the right service, prepare a question and save what matters.
新增内容目前提供俄语和英语。原有指南仍可使用您选择的语言。
Where to turn
Before contacting a service, confirm languages, appointments, documents and fees. Free directory access does not mean every service is free.
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City of Vienna
Health advice during your visit
Find the official health advice number for a non-emergency concern, or the appropriate emergency number.
Source checked: 2026-09-24oesterreich.gv.at
Your passport was stolen
Read Austria’s official guidance. Visitors with foreign passports should also contact their own embassy or consulate.
Source checked: 2026-09-24Vienna Tourist Board
Where to eat or spend the day
Explore Vienna’s official visitor information for food, places to visit and practical travel information.
Source checked: 2026-09-24City of Vienna
A letter from a city authority
Use the city’s contact directory to reach the relevant department. Keep the letter and check any stated deadline.
Source checked: 2026-09-24Arbeiterkammer Wien
A problem with your employer
Find employee rights information and advice contacts. Check the organisation’s eligibility and appointment requirements.
Source checked: 2026-09-24City of Vienna
Residence permits for non-EU nationals
Official overview of residence titles for third-country nationals. Requirements depend on your individual situation.
Source checked: 2026-09-24Österreichische Gesundheitskasse
A problem with your ÖGK insurance
Find the ÖGK ombuds office for unresolved concerns about your public health insurance.
Source checked: 2026-09-24Finanzmarktaufsicht Österreich
A complaint about private insurance
Find complaint routes and supervisory contacts. The financial regulator does not decide individual compensation claims.
Source checked: 2026-09-24Arbeiterkammer Niederösterreich
A debt collection letter arrived
Read general consumer information from AK Lower Austria about collection letters; this is not an individual assessment.
Source checked: 2026-09-24MieterHilfe Wien
A problem with your tenancy
Find Vienna’s tenant advice service for questions about rent, your lease and housing problems.
Source checked: 2026-09-24Wirtschaftskammer Österreich
A question about employing staff
Find employment and social law advice for businesses. Check membership, service scope and eligibility.
Source checked: 2026-09-24Arbeitsmarktservice Österreich
Hiring someone from another country
Official employer information on employing foreign nationals and the permits that may be required.
Source checked: 2026-09-24StartWien
New to Vienna
Orientation, language, work and housing for new residents.
Source checked: 2026-10-18Meldeservice
Register your address
Meldezettel requirements and residence registration.
Source checked: 2026-10-18Fundservice
Lost property
Official lost-property search and loss reports.
Source checked: 2026-10-18Frauenzentrum
Advice for women
Free confidential advice for women living in Vienna.
Source checked: 2026-10-18Elternberatung · MA 11
Support for parents
Parent counselling services, locations and opening hours.
Source checked: 2026-10-18Kinder- und Jugendhilfe
Children and families
City support services for children, young people and families.
Source checked: 2026-10-18Energieunterstützung · MA 40
Cannot pay an energy bill
Eligibility and advice about help with energy costs.
Source checked: 2026-10-18Wohnungssicherung
Risk of losing your home
City advice on keeping your home and energy supply.
Source checked: 2026-10-18Energieberatung
Energy advice
Find an appropriate energy advice service.
Source checked: 2026-10-18Sag’s Wien
Report a street problem
The official app for reporting problems in public spaces.
Source checked: 2026-10-18Büchereien Wien
Join a library
Library card requirements and branch information.
Source checked: 2026-10-18Beratungsstellen · Stadt Wien
More city advice services
The city’s directory of advice services.
Source checked: 2026-10-18
