YOUR GUIDE TO THE CITY
How can we help in Vienna?
Clear answers to everyday questions. Places that fit your plans. In your language.
What can you come to us with?
Recognise your situation? Choose an example and add your own details.
I have just arrived
I live in Vienna
Find a place or serviceA haircut, manicure or spaA restaurant for your plans
What you can do yourself
We help you understand a demand, check its basis and deadlines, and plan next steps. Where you can act yourself, the analysis helps you get started; where professional help is needed, it identifies what to discuss with a specialist.
Receiving a letter, bill or demand does not establish that the sender is right. The assessment depends on facts, documents and applicable rules.
Something else? Describe it in your own words and we will start by clarifying the situation.
VIENNA SOS / 01—03
From a question to your next step
Tell us
Describe the situation in your own words.
Understand
Get an explanation and sources you can check.
Take action
Choose your next step or a suitable place.